Privacy Policy
1. Data Controller
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you that:
Controller: Presenza
Activity: Remote supervision services, installation of smart solutions, and practical property management
Contact email: info@presenza.es
Phone: +34 742082410
2. Purpose of Data Processing
At Presenza, we process the information provided by interested parties for the following purposes:
- Responding to information requests made through the contact form or WhatsApp.
- Managing quotations and service proposals.
- Providing installation, remote supervision, and property management services.
- Managing the contractual relationship with clients.
- Sending communications related to contracted services.
No automated decisions or profiling will be carried out.
3.Legal Basis for Processing
The legal basis for processing your data is:
- The consent of the data subject when submitting the form or contacting us voluntarily.
- The performance of a contract or the application of pre-contractual measures.
- Compliance with applicable legal obligations.
4. Data Retention
Personal data will be retained:
- For as long as a contractual relationship exists.
- For as long as necessary to respond to the request made.
- During the legally established periods required to comply with tax or legal obligations.
- Until the data subject requests its deletion, where applicable.
5. Data Recipients
Your data will not be transferred to third parties unless legally required.
The following may have access to personal data:
- Technology providers necessary for the operation of the website (hosting, email).
- Communication tool providers (for example, messaging services).
- Legal professionals in the event of legal coordination requested by the client.
In all cases, it is guaranteed that these third parties comply with data protection regulations.
6. User Rights
Any person has the right to:
- Access their personal data.
- Request the rectification of inaccurate data.
- Request deletion when the data is no longer necessary.
- Request restriction of processing.
- Object to processing.
- Request data portability.
To exercise these rights, you may send a request to:
📩 info@presenza.es
If you believe your rights have not been respected, you may file a complaint with the Spanish Data Protection Agency (AEPD).
7. Data Security
Presenza adopts the necessary technical and organizational measures to guarantee the security, integrity, and confidentiality of personal data, preventing unauthorized alteration, loss, processing, or access.
8. Data Requested Through the Form
The contact form requests the following data:
- Name
- Phone number
- Email address
- Type of service (optional)
- Message
Submitting the form implies express acceptance of this Privacy Policy.
9. Modifications
Presenza reserves the right to modify this Privacy Policy to adapt it to legislative developments or changes in activity. The current version will always be the one published on this page.
CONTACT
- +34 742082410
- Info@presenza.es
- Service area: L'Ametlla de Mar and Tarragona province.
© 2026 Presenza · All rights reserved